Tuesday, September 11, 2012

Week 4 Post 2

--> I love the idea of fractionation because sometimes the problems just seem too deep and have too many layers that some might not deal with it because they think it’ll be too difficult. But if it’s broken down into smaller issues, piece by piece, I think that there can be great progress there. I could really see myself using that, even with issues I see brought up on a daily basis. Huge problems don’t happen overnight, there are many little cracks that lead to this large fissure. With framing, I think that diverting questions and blame away from the task at hand it can really bring the stress and tension down in the room (which is always helpful). After someone says, “You just aren’t happy with me at all, aren’t you!?”, as a mediator you could frame it again and say, “What would make you happier?” if you were trying to reframe. Finally, I would use common ground to remind the disputers how they even met in the first place, and that at some point there wasn’t all this hatred and drama. With that in the forefront of their minds, they could resolve issues a lot quicker without all the negativity surrounding them.

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